Community Resource Center is committed to ensuring a complete count in Colorado for the 2020 Census. We are adapting our nationally-recognized model for nonpartisan civic engagement from the Participation Project, to partner with human service nonprofits and provide, trainings, support, tools, and strategies to engage Hard to Count communities, increase the self-response rate, and ensure a complete and accurate count.

Human service nonprofits are critical to ensuring a complete count. Communities that are traditionally undercounted include: low income families, renters, immigrants, rural residents, people of color, people experiencing homelessness, older adults, refugees, and young children. Members of these communities are often undercounted, while at the same time are the most effected by inequitable distribution of federal funds. Human service nonprofits have relationships with these communities and are trusted messengers to share the importance of participation.

Census 2020 – It’s Important, Easy and Safe!

Important: The census is a population count that happens every 10 years in the US and will be the foundation for all data in the US for the next decade. Policy leaders, businesses, schools, health care facilities, and philanthropy all use and rely on census data to make important decisions for our communities. Programs such as Medicaid, CHIP, SNAP and highway planning and repairs all receive funding based on census data. In addition, census data determines Colorado’s political representation and how many congressional districts we have in the House of Representatives.

Easy: Individuals can respond to the census online, by phone, or by mail. The online portal to respond to the census is live as of March 12, 2020 and can be accesses at Paper forms will be mailed to households in early April which have not yet responded.

Safe: All responses are confidential and protected by law. There is no citizenship question on the 2020 census form.

How is COVID-19 impacting the 2020 Census?

See Responses to COVID-19 in the Resources section at the bottom of this page.

Visit CRC’s COVID-19 Response page for more resources, training, and funding opportunities.

Completing the Census is an easy way to help our communities receive the funds for healthcare, food assistance, and infrastructure we deserve. Pledge to be counted in the 2020 Census!

Census Help Hotlines

There are many resources to help answer your census questions. Below are two help lines that are quick and easy to use.

Together We Count

TWC is a nonprofit, nonpartisan, short-term project-based organization committed to supporting grassroots and nonprofit organizations in their census outreach efforts to ensure complete participation in Colorado for the 2020 Census.

TWC Help Text Line- 303-622-5881 (English and Spanish)

Want to talk to someone live?

NALEO Education Fund has created a live help line as part of their Hagase Contar campaign.

Hagase Contar Live Census Support Line – (877)-352-3676 (English and Spanish)

2020 Census Resources

Want more information on the census and how you can help your community members be counted? We’ve compiled resources for your convenience and will be periodically updating the list.

Responses to COVID-19

  • 2020 Census Operational Adjustments – View an updated information about the Census Bureau operations timeline including the door-knocking phase, service based enumeration and the self-response deadline.
  • Non-Response Follow Up – View updates on the Non-Response Follow Up phase timeline and what to expect from a Census Bureau worker.
  • US Census Bureau Adapts Operations to Increase Call Center Capacity – If you call to complete your census and lines are busy, you can now leave a message to receive a call back in seven languages (English, Cantonese, Korean, Mandarin, Russian, Spanish and Vietnamese). The callback option will be available in additional languages (Arabic, French, Haitian Creole, Japanese, Polish, Portuguese and Tagalog) by Tuesday, April 14, 2020.
  • Outreach Resources in the Wake of COVID-19 – Census Counts 2020 has compiled tools and talking points to continue your Census outreach during the pandemic.
  • Respond to the Census and Stay at Home – It has never been easier to respond to the Census from the safety of your own home. Respond online, by phone, or by mail.

  • Residence Criteria–Everyone should be counted once and only once. This fact sheet will help determine who should be counted on your form.
  • Self-Response Rate Map – Starting March 20, 2020 you will be able to see response rates in ‘nearly’ real time and identify communities that are slow to respond.
  • Questionnaire Assistance– There are many resources to assist you in filling out your Census form. This guide covers all questions about questionnaire assistance from timelines, to language and media support with links to tutorials for completing your form online.
  • The Do’s and Don’ts for helping others with their Census Form– This fact sheet outlines the protocols for ensuring the confidentiality and safety of information when partners are supporting their community members to fill out the Census.
  • Community Outreach Toolkit– A quick guide to making your Census outreach impactful.

  • Language Guides for the Census– There are language guides in 59 different languages with step-by-step directions on how to fill out the Census form.
  • ELL/ Adult ESL Activates– These educator guides and activities will help engage English language learners in understanding the importance of the Census and how it benefits communities.
  • 2020 Census Taglines– Access 2020 Census Bureau taglines and logos in 12 different languages.
  • Hagase Contar – Hagase Contar is part of the NALEO Education Fund and is committed to ensuring a complete count of Latinos and everyone living in the US. Visit their website to learn more and access resources.

  • Why the 2020 Census Matters for Rural America – Learn more about how the Census will impact our rural communities and help our national government understand their community needs in this full report by The Census Project.
  • Counting Rural America – Learn more about the procedures in place by the Census Bureau to ensure a complete count of rural communities.

Counting Older Adults (65+)

  • Older Adults and the 2020 Census – Learn what barriers exist for our aging community to participate in the 2020 census in this piece by the National Council on Aging.
  • Respond to the Census by Phone – We know many people in the aging community do not have reliable access to internet. Use this step-by-step guide to respond to the census by phone.

Counting Children

  • Sesame Street videos and print materials– Children under 5 are historically undercounted. Sesame Street Workshop has created fun posters and videos to help engage children and their families in the Census.
  • Early Childhood Census Toolkit– This toolkit was compiled by the Education and Youth Subcommittee of the Colorado’s Complete Count Campaign to help providers and families have accurate information about young children and the Census.

Counting Those Experiencing Homelessness

Resources for LGBTQ+ Communities

  • 2020 Census: LGBTQ+–The US Census Bureau has a variety of resources and fact sheets on best practices and the importance of engaging the LGBTQ+ community.

  • National LGBTQ Task Force CO Fact Sheet–The Center for American Progress and the LGBTQ+ Task Force created a two-page information piece specific to engaging the LGBTQ+ Colorado community in the 2020 Census.

  • Making Sense of the Census–Hear thoughts from the National LGBTQ+ Task Force on navigating difficult questions around gender identity and sexual orientation on the Census form.

For more information, please contact:

Alex McHenry,  Community Engagement Program Manager
303.623.1540 X160 or email hidden; JavaScript is required