Terms & Conditions

Refund Policy

CRC will issue a full refund if participant notifies CRC staff by email and/or phone 24 hours prior to the event start time. Paid participants who provide 24 hour notice have the option of receiving training materials in lieu of a refund.

CRC is no longer issuing credits or transfers for missed training events.

CRC is unable to issue refunds for missed events after the 24 hour period. If notice could not be given due to extenuating circumstances CRC’s Director of Education & Leadership Development will determine the appropriate course of action.

Substitution Policy

Registrations can be applied to any staff, board member or volunteer of the organization for training events. Please notify CRC of substitutions to ensure correct registration information. Only one set of material will be provided.

Cancellation Policy

CRC holds the right to cancel or reschedule any training event. Reasons for cancellations can include, but are not limited to: weather conditions, unexpected trainer complications, or venue issues. CRC will make this cancellation 24 hours prior to the start of the training.

All registrants will be promptly notified by email and/or phone to be informed of the cancellation. If a training is cancelled, registrants will be issued a full refund.

Teleconference Policy

There is a teleconference option available for all of our roundtable events to expand these networking opportunities to rural nonprofits. Participants must indicate this call-in option in registration or provide CRC staff 24 hours notice.

Registration Policy

Registration is required for all events. Space cannot be guaranteed without a PAID order. All registrations received and PAID by the Early Bird deadline will automatically receive a discount. If payment is not received by the Early Bird deadline, full price will be charged.

CRC will not accept on-site registration. Registration must be completed prior to the event in order to attend any training event.

Fees/Payment Types

All fees must be paid by the Early Bird deadline to receive the Early Bird discounts as listed for each event. If payment is not received by the Early Bird deadline, participants will be required to pay for the event at full price.

CRC will accept check and VISA or MasterCard payment.

Credit Card orders are processed directly via Authorize.Net, a secure credit card processing service. We do not keep your credit card information on file.

If you pay by credit card your order will be processed immediately. This means that if you register for a class your spot in the class is automatically reserved.

Check Orders

If you wish to pay by check you will need to select CHECK under Payment Method section in registration when checking out. Send a copy of the registration confirmation and check payable to Community Resource Center to:

Community Resource Center
303 East 17th Ave., Ste 405
Denver, CO  80203

Only when the payment is received will we complete your order. Once your check is processed you will have the same fulfillment times as credit card orders.

Scholarships

CRC does not offer scholarships for training events.

Training Sites

The primary training sites for Denver Metro area training events is the Collaborative Training Center CRC’s Denver office. Secondary sites are used for purposes of alternate location and/or increased capacity but will conform to CRC’s accessibility standards.

Primary training sites for rural area trainings is determined by CRC Education Coordinator and will conform to CRC’s accessibility standards.

Accessibility Policy

CRC will hold all of its events in locations that are accessible per ADA standards.

Photography Policy

Photographs of trainings and conferences may be taken. They will be used exclusively for CRC marketing purposes and will not be released to any other organization or third party. By registering for a training or CRC event you are also consenting to having your photo taken and possibly used in future marketing materials.